What We Collect and Why It Is Needed
We collect your name, contact details, and account credentials when you register. When you deposit or withdraw through bKash, Nagad, or Rocket, we receive transaction references and wallet identifiers — not your full mobile banking PIN. We use this to match payments to your account and
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to meet the verification requirements that apply in the regions where our service is available. Your device type, browser session data, and login timestamps are logged to detect unauthorised access and keep your account secure. We do not sell your personal data to third parties. Data
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shared with payment processors — such as the rails behind bKash and Nagad transfers — is limited to what those processors need to complete the transaction. If you use our platform from Bangladesh, availability and data handling obligations depend on applicable local law and the eligible
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regions we operate in. You may request a copy of the data we hold about your account by contacting our support team through the channels listed on this page.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.